This privacy policy explains how Vegashero online portal collects, uses and protects your personal information when you visit vegashero-online.gr. We are committed to safeguarding your privacy in line with UK data protection law.
Scope of this notice
This policy applies solely to vegashero-online.gr, an independent information portal. It does not cover the operator's own sites or services. When you create an account or place bets with the operator, their separate privacy policy governs that relationship.
We are the data controller for information collected through this portal. Our processing is limited to what you share when browsing our content or contacting our editorial team.
Categories of information we collect
We collect technical data automatically when you visit: your IP address, browser type, device information, pages viewed and time spent on each. This helps us understand how the site is used and where improvements are needed.
Cookies and analytics — we use cookies to remember your preferences and measure site performance. Third-party analytics services process usage data on our behalf. You can manage cookie settings in your browser or via our consent banner.
When you contact us at [email protected], we collect the information you provide: your email address, the content of your message, and any details you choose to include. We keep this correspondence to respond to your query and improve our service.
Lawful basis for processing
We process your data under three lawful bases recognised by UK GDPR. Legitimate interests cover our technical and analytics data — we need to understand how the portal performs and where readers encounter problems. Consent applies to non-essential cookies, which you can accept or decline via the banner.
When you contact us, we process your message under legitimate interests — responding to enquiries is a reasonable expectation of running an information site. You remain in control: you decide what to share, and you can ask us to delete it at any time.
Sharing your data
We share data with a small number of third parties to keep the site running. Analytics providers process usage data to generate reports. Advertising partners may set cookies to measure campaign performance.
We never sell your information. Any sharing is limited to what each service needs to perform its function, and we choose processors that meet UK data protection standards.
We may disclose data if required by law, to protect our legal rights, or to prevent fraud. These situations are rare and we will notify you unless legally prohibited from doing so.
Your rights and controls
Under UK GDPR and the Data Protection Act 2018, you have the right to access the personal data we hold about you, to request rectification if it is inaccurate, and to ask for erasure where we no longer have a lawful reason to keep it. You can also request restriction of processing, object to processing based on legitimate interests, and ask for data portability in a structured format.
If you gave consent for a specific purpose, you can withdraw consent at any time — this will not affect processing that already took place. To exercise any of these rights, email [email protected] with your request. We will respond within one month.
The Information Commissioner's Office (ICO) is the UK supervisory authority for data protection. If you believe we have mishandled your data, you can lodge a complaint at ico.org.uk or call their helpline on 0303 123 1113.
Protection of minors
This site is intended for users aged 18 and over (18+). We do not knowingly collect data from anyone under that age. If you share a device with someone younger, consider using parental-control software such as Net Nanny or Qustodio to restrict access to gambling-related content.
If we become aware that we have collected information from someone under 18, we will delete it promptly. Parents or guardians who believe a minor has shared data with us should contact [email protected] immediately.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. When we do, the revised version will be published on this page with a new effective date. Continued use of the site after changes take effect means you accept the updated terms.
For questions about how we handle your data, or to exercise your rights, email [email protected]. We aim to respond within 48 hours during normal business hours.
This site is for players aged 18 and over (18+) only. If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.